VP of Church Relations and Volunteer Mobilization

OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.

The VP of Church Relations and Volunteer Mobilization will be the strategic lead for church and volunteer engagement, responsible for driving strategy and growth in partnerships. This role focuses on acquiring, nurturing, and converting leads while serving as the voice of the church and volunteer “customer” at the statewide level. The VP will oversee the customer journey strategy, marketing efforts, prospecting for large partners, and nurturing relationships with major churches and multi-region organizations.

The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions.

CULTURE AND FIT

The people who consistently succeed at Better Together are those whose actions and behavior reflect our five core values. If you adhere to these values and answer “yes” to each of these questions, you may be a fit.

1. Owners Mindset: You are invested in the outcomes of our mission.
   • Are you a self-starter who is able to take initiative in order to complete a task?
   • Do you often seek opportunities for professional growth?
2. Choosing Gratitude: There are many things in life that can make us upset. Every day we have a choice to either be negative or give thanks.
   • Do you often go out of your way to help others?
   • Have you written a thank-you card in the last 30 days?
   • Are you a positive person who is more focused on opportunities instead of obstacles?
3. Love Others: We aim to love others like Christ loves us. Our hope is that our lives would be filled and overflowing with love, so that we can make a difference in this world.
   • Do people often say you are a good listener?
   • Do you make decisions based on what’s best for others over yourself?
   • Do you often find yourself looking for ways to make others feel empowered, important and appreciated?
4. Partnership-Oriented: Internal and external relationships are not transactional. That starts with our team members and the perspective that we need the rest of the team to succeed in order to win personally.
   • Are you comfortable creating your own structure for work, such as setting work hours, your own priorities, and creating clarity and a work plan from a broad goal?
   • Do you tend to be the one who initiates conversations with colleagues, rather than waiting for them to come to you?
5. The Sky is the Limit: We have a big vision at Better Together. No one on our team is counting hours or widgets. We are here to get results, and sometimes that will require going the extra mile or doing a job that isn’t technically ours.
   • Do you often set yourself audacious goals?
   • Do you wholeheartedly agree with our principles, which include that people’s lives are made better through work and that we can and will end the foster care crisis?

The vast majority of those who don’t get hired (or don’t last) at Better Together lack a fit with these values. Be prepared to have very candid conversations about them in our interview process.

ROLES AND RESPONSIBILITIES

The VP of Church Relations and Volunteer Mobilization will have four primary roles, broken down into key responsibilities. They are:

Strategic Leadership and Voice of the Customer 

• Lead the strategic team responsible for church and volunteer engagement, informing local operations and owning relationships with large and statewide church “customers.”
• Serve as the voice of the customer, understanding and monitoring church and volunteer needs, ensuring high satisfaction and ongoing engagement.
• Develop the customer journey strategy, outlining how church and volunteer partners sign up, ongoing touchpoints, and retention efforts.
• Collaborate with operations and marketing to ensure alignment in communication and partnership strategies for statewide and multi-region partners.

Lead Acquisition, Conversion, and Nurturing

• Lead efforts to acquire new church and volunteer leads, prospect large churches and multi-region organizations, and nurture these relationships toward long-term partnerships.
• Develop and refine strategies for prospecting and pitching to large churches, engaging key stakeholders in the process.
• Collaborate with Marketing on database management, campaigns, and sales enablement materials to support outreach efforts.
• Train Partnership Managers and strategic team members on effective sales pitches, ensuring a consistent approach across the organization.
• Close large church partnerships

Relationship Management and Engagement Strategy

• Establish and manage engagement strategies for large churches and multi-region organizations, ensuring regular check-ins and consistent relationship-building.
• Develop nurture journeys with the marketing team, enhancing how the organization communicates with and retains church partners over time.
• Collect and analyze feedback to establish a customer satisfaction score, implementing improvements based on insights gathered.
• Lead high-level meetings with major church leaders to deepen relationships, close significant partnerships, and ensure alignment with the organization’s mission.

Marketing and Enablement

• Collaborate with the Marketing team to develop the best communication strategies for pitching Better Together’s mission to church and volunteer audiences.
• Create and manage sales enablement materials tailored to church leaders, ensuring they are equipped with the tools and resources to mobilize their congregations.
• Serve as the primary liaison between church partners and internal teams, ensuring clear communication, consistency in messaging, and timely responses to inquiries.
• Lead efforts to create scalable frameworks for mobilizing church congregations and empowering volunteers to support children and families in need.

REQUIREMENTS

• Proven experience in strategic leadership, church relations, and volunteer mobilization.
• Demonstrated ability to acquire, convert, and nurture relationships with large, multi-region organizations.
• Strong relationship management skills with a track record of closing major partnerships.
• Expertise in customer journey design, feedback collection, and customer satisfaction analysis.
• Passion for engaging churches and their congregations in community service.
• Excellent communication, negotiation, and presentation skills.
• Ability to work collaboratively across departments and build consensus among stakeholders.
• Match Better Together’s core values (described above)

TIMING, LOCATION AND COMPENSATION

Better Together seeks to fill this position as soon as possible. The organization’s headquarters are in Naples, Florida, but all the Better Together staff reside in Florida. Better Together has built a highly successful work culture over the past decade with systems and structures designed for clarity, flexibility, and great communication. Key elements of the environment include:

• • Weekly team meetings with clear accountability and the opportunity to solve issues as a team.
  • Quarterly in-person team meetings at which you’ll build deeper relationships, set clear goals aligned with the Better Together vision, and brainstorm how to seize new opportunities
  • An intensive 90-day orientation to familiarize you with the Better Together team, our policies, and how we operate
  • Home office setup, including equipment and communication tools you need to hit the ground running